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Industries

Built for businesses where the work happens off-screen.

North Array's method started in a tint shop. It generalizes to any owner-run or growing business where the real work happens on a job site, a shop floor, or a service call — not behind a desk.

01 Service

Home Services

Lead intake, scheduling, and follow-ups for trades that live and die on response time.

View workflow 02 Trade

Construction

Bids, change orders, and job tracking without a spreadsheet per project.

View workflow 03 Shop

Automotive

Where North Array started: quotes, jobs, invoices, and reminders for shop-floor operations, proven on a real tint shop's daily work.

See live proof 04 Trade

Marine

Seasonal scheduling and service history for boats instead of cars.

View workflow 05 Production

Manufacturing

Order status, inventory signals, and floor reporting that don't require a phone call to check.

View workflow 06 Regulated

Medical

Intake and scheduling workflows built with the same approval-gated discipline required around patient data.

View workflow 07 Regulated

Legal

Intake, document status, and client communication without touching case management systems you already trust.

View workflow 08 Service

Agencies

Client-facing portals and internal dashboards for professional-services teams juggling many accounts at once.

View workflow

Priority workflows

Start with the handoff that keeps breaking.

The software changes by vertical. The operating problem is usually the same: work enters through one tool, gets handed off in another, and becomes invisible in between.

Workflow pattern

Home Services

Make the next action visible before the lead goes cold.

For HVAC, electrical, plumbing, tint, detailing, and other appointment-driven work, the expensive gap is often between the first inquiry and a confirmed job.

Map this workflow

Common leaks

  • Messages arrive without a source, owner, or next action.
  • Quotes are sent, but follow-up depends on memory.
  • Schedule changes never reach the office and field team together.
InquiryQualifyQuoteScheduleFollow up
Tint by the Bay BOS daily work board showing lead, quote, and job lanes
Live proof

Automotive

Built from a real shop floor, not a software wishlist.

Tint by the Bay BOS connects leads, quotes, appointments, jobs, payments, and follow-ups around the way the shop actually works. That operating model is the origin of North Array.

LeadQuoteBookInstallClose out
Open the case study
Workflow pattern

Manufacturing

Replace status-chasing with one operational view.

The useful system is rarely another full ERP. It is the focused layer that shows what is waiting, what is blocked, what changed, and who owns the next move.

Map this workflow

Common leaks

  • Order status lives across email, spreadsheets, and verbal updates.
  • Material or approval blockers surface after the schedule slips.
  • Customers call for updates because there is no shared status layer.
OrderMaterialsProductionQCHandoff

More workflow shapes

Different work. Same need for a clear next move.

The records change by industry. The useful pattern does not: one owner, one visible status, and one next action.

02

Construction

Keep bids, approvals, change orders, job documents, and field updates attached to the same project timeline.

Bid → build → closeout
04

Marine

Carry vessel details, service history, seasonal scheduling, estimates, and customer updates through one service record.

Vessel → service → history
06

Medical

Improve administrative intake, scheduling, approvals, and status handoffs around the systems already trusted for patient data.

Intake → review → schedule
08

Agencies

Connect requests, approvals, deliverables, account status, and reporting so client work does not disappear inside chat threads.

Request → approve → deliver

Don't see your industry?

The method isn't industry-specific. The workflow is.

These eight are where the current case studies live. If your business runs on scattered tools and a process that lives in someone's head, that's the actual qualifier — not the vertical.

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